Privacy Policy

This Privacy Policy describes how MUSUBI (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase on musubiofficial.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another person whose information we have collected in accordance with this Privacy Policy.

We encourage you to read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

Changes to this privacy policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this Site, update the “Last Updated” date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect and have collected personal information about you over the past 12 months from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Information we collect directly from you

The information you provide to us directly through our Services may include:

Basic contact information, including name, address, phone number, and email address.
Order information, including name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including username, password, and security questions.
Purchase information, including items viewed, added to cart, or purchased.
Customer service information, including information you choose to include in communications with us, such as when you send a message through the Services.

Information we collect about your use

We may automatically collect certain information about your interaction with the Services (“Usage Data”), such as your IP address, browser type, operating system, pages visited, links clicked, referring URLs, and the date and time of your visit.

Information we obtain from third parties

We may obtain information about you from third parties, including service providers and partners who may collect information on our behalf, such as payment partners, shipping and delivery service providers, review and rating providers, research and analytics partners, marketing and advertising partners, and affiliate and referral program partners.

Cookies

Like many websites, we use cookies on our Site. We use cookies to power and improve the Site and our Services. You can control and manage cookies using your browser.

How we disclose personal information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including service providers and partners, business partners, and affiliates; to comply with applicable law; in response to legal proceedings; or to protect our rights.

Security and retention of personal information

No transmission over the Internet or electronic storage system can be guaranteed to be 100% secure. We retain your personal information for as long as necessary to provide you with our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, rectify, erase, data portability, restriction of processing, and objection. To exercise these rights, please contact us at info@musubiofficial.com.

GDPR rights for european users

If you are located in the European Economic Area, you have specific rights under the GDPR. You may file a complaint with the competent supervisory authority in your country.

International data transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that such transfers are made in accordance with applicable law.